From our hands to your wardrobe 🤍

At Passionair Clothing, we know how exciting it is to wait for your order. That “it’s shipped” moment hits different 😌✨

This policy explains how delivery works, what timelines to expect, and what to do if something doesn’t go as planned.

Where We Deliver

We currently deliver to most locations across India.

Delivery availability may depend on your pin code and courier serviceability. If a location isn’t serviceable, you’ll be notified during checkout or shortly after placing the order.

Order Processing Time

Once your order is placed:

• Orders are usually processed within 1–3 working days

• You’ll receive a confirmation once your order is packed and ready to ship

• Orders placed on weekends or holidays are processed on the next working day

We take time to pack your order carefully, because quality > rushing 🤍

Shipping & Delivery Timelines

After dispatch, delivery usually takes:

• 3–7 working days, depending on your location

Metro cities may receive orders sooner, while remote locations may take a little longer.

Please note: delivery timelines are estimated, not guaranteed.

Shipping Charges

• Shipping charges (if applicable) are shown clearly at checkout

• Any promotional free-shipping offers will be mentioned on the website

No last-minute surprises here ✨

Tracking Your Order

Once your order is shipped:

• You’ll receive a tracking link or tracking details

• You can follow your package’s journey until it reaches you

If tracking updates take time to reflect, don’t worry — courier systems sometimes lag.

Delays (The Real-Life Stuff)

Sometimes delays happen due to:

• Weather conditions

• Courier partner issues

• High-volume sale periods

• Unexpected operational challenges

While these are beyond our control, we’ll always try to keep you informed 🤍

Delivery Issues & Incorrect Information

Please make sure your:

• Address

• Phone number

• Pin code

are accurate while placing the order.

Passionair Clothing is not responsible for delays or non-delivery caused by incorrect or incomplete delivery details provided by the customer.

Undelivered or Returned Packages

If an order is returned to us due to:

• Incorrect address

• Multiple failed delivery attempts

• Refusal to accept delivery

The order may be cancelled, and any additional shipping or handling charges may be deducted from the refund.

Damaged or Incorrect Deliveries

If your order arrives:

• Damaged

• Defective

• Or incorrect

Please contact us within 48 hours of delivery with clear images or a short video.

This will be handled as per our Returns & Refund Policy.

Partial Deliveries

If your order contains multiple items, they may arrive in separate packages.

Don’t worry — the rest is on its way 🤍

Our Promise

We work with trusted courier partners and do our best to ensure your order reaches you safely and on time. While some things are out of our hands, your experience always matters to us.

Need Help With Your Delivery?

Got questions? Something feels off?

We’re always here 🤍

Reach out via our Contact Us page or official support channels, and we’ll help you out.

Thank you for choosing Passionair Clothing.

Good things are on the way ✨👕

Delivery Policy